Our Personal Assistant plan is just that -Your Personal Assistant! You will work with the same staff member from Novus Call Centers giving your callers a familiar and comfortable experience every time.  You can also assign projects, outbound or follow-up calls to anyone, manage your online calendar, and more!

Personal Assistant features include:

• A Personal Assistant-receptionist handles all your calls
• Make calls for you, set appointments, give messages to specified callers
• Transfer calls according to your specific handling instructions
• Screen callers and give callers name for approval before making call transfer
• Answer frequently asked questions (FAQ’s)
• Messages documented and forwarded by email or you call in
• Follow me call transfers to wherever you are
• AccessNovus - Your Account&Control Center
• Concierge services
• A dedicated personal assistant will be assigned to you
• Make calls on your behalf, set or confirm appointments
• Transfer calls according to your specific handling instructions